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Refund Policy
A legal disclaimer
Due to the professional and customised nature of The Scriptorium’s services, all fees paid are non-refundable once an engagement has commenced.
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Services are scoped, scheduled, and delivered based on agreed professional requirements and timelines. As such, payments reflect professional time, internal review, and resource allocation.
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Any concerns regarding scope, delivery, or service adjustments are addressed through clarification or revised scope, not through refunds.
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