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Refund Policy
A legal disclaimer
Due to the professional and customised nature of The Scriptorium’s services, all fees paid are non-refundable once an engagement has commenced.
Services are scoped, scheduled, and delivered based on agreed professional requirements and timelines. As such, payments reflect professional time, internal review, and resource allocation.
Any concerns regarding scope, delivery, or service adjustments are addressed through clarification or revised scope, not through refunds.
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